Creating the backup

<aside> 💡 IMPORTANT

Backups are ONLY compatible with the same and future versions of Pieces OS and Pieces Desktop as when it was created. If it was created with Pieces OS 1.9.1 and Pieces Desktop 1.9.2, then it is compliant with those same versions and all future versions when restoring the backup.

Please note that you CANNOT go backward in versions. For example: on one computer you have Pieces OS 1.9.3 and Pieces Desktop 1.9.4, and you attempt to restore this database on Pieces OS 1.9.0 and Pieces Desktop 1.9.1, this will fail and your Pieces OS will NOT function properly. To resolve this please first update your version to the latest on Pieces Desktop and Pieces OS and then repeat the restoration process.

</aside>

Step 1

Please quit Pieces OS and Pieces Desktop and make sure neither are actively running.

1. To quit Pieces OS, open your system tray in the bottom-right corner of your Desktop, then right-click the Pieces OS icon, and select “Quit”.
2. To quit Pieces Desktop, right-click the app icon in your system toolbar and select “Quit”.

Step 2

Open your File Explorer and navigate to your “Documents” folder

Step 3

Locate the folders titled “com.pieces.os” and “com.pieces.pfd”. These folders represent your Pieces OS & Pieces Desktop databases.

Step 4

Select both folders, right-click, and select “Compress to Zip File”.

Step 5

This will create a new Zip file and prompt you to enter a name. We recommend naming this, “pieces_backup_[month][day][year]” as shown below.

From here, you can place this Zip file anywhere you desire, whether it be another folder on your machine or in cloud storage such as Google Drive, Dropbox, or OneDrive.